Maple Leaf Quilting Company's
​Premium Maintenance Plans

When you purchase your new sewing and embroidery machine from MLQC, you have the option to protect your investment

with our Premium Maintenance Plans that offer you general maintenance, preferred service, and parts discounts ranging from 20% to 100% off. See elow for deatils and pricing. 

Service

MLQC is a warranty certified centre for Brother, Janome and SVP. Our factory trained technicians will repair most makes and models of sewing and embroidery machines.

Regular Maintenance

Like your car, your sewing and embroidery machine needs regular maintenance. Manufacturers suggest 1 year intervals. This is because, after time and use, machines require oil, cleaning and basic TLC. 

Regular maintenance can help avoid issues like skipped stitches, poor tension and thread breaks. More importantly, it can prevent premature wear on internal parts that can end up costing money or even requiring a new machine. 

Our factory trained technicians know the right maintenance procedure for individual machines and the process can vary drastically between manufacturers and models. Machine specific maintenance can prolong the life of your machine and its internal components.

At MLQC, we always stive to fix it right the first time, leave machines better then when they came in, and general overall customer satisfaction. 

Our Premium Maintenance Programs

Below you will find the benefits of our programs, costs for both regular maintenance and the programs including exclusions. These programs are an enhance to your ownership experience and designed to be purchased at or near the initial purchase of your machine. If you have any questions after reading through, please do not hesitate to email or call. 

Regular Maintenance

The standard maintenance interval according to the manufacturer is 1 year. We recommend under normal use to continue with an annual servicing of your machine. Costs to maintain your machine are as follows: 


Mechanical Machine: $149

Computerized Machine: $199

Embroidery Arm: $100

Sergers & Cover Stitch Machines: $199


Pricing for commercial machines and longarms are available upon request.

Premium Maintenance Program Plus


Benefits:​

  • Labour is covered in shop for the term of the policy.​
  • Manufacturers warranty coverage on parts.​
  • Preferred service scheduling.​
  • 1 hour one-on-one session with a trainer.

Covers:​
  • Labour in shop for warranty repairs.​
  • Annual maintenance and cleaning (in-shop only).​
  • 20% parts discount for repair or maintenance.

Exclusions:​
  • Does not cover display screens, computers, motherboards, consumable parts such as blades, bobbin cases, mats, or wear and tear items.​
  • Does not cover labour on repairs due to abuse, neglect, or damage. PMP is meant to assist in labour for warranty and regular maintenance only.​
  • Does not cover milage on in-home requests.
  • Only available for purchase on new machines. Must be purchased at the time of the machine purchase or within 7 days.

Premium Maintenance Program Plus


Benefits:​

  • Labour is covered in shop for the term of the policy.​
  • Manufacturers warranty coverage on parts.​
  • Preferred service scheduling.​
  • 1 hour one-on-one session with a trainer.

Covers:​
  • Labour in shop for warranty repairs.​
  • Annual maintenance and cleaning (in-shop only).​
  • 100% parts coverage for repair or maintenance.

Exclusions:​
  • Does not cover display screens, computers, motherboards, consumable parts such as blades, bobbin cases, mats, or wear and tear items.​
  • Does not cover labour on repairs due to abuse, neglect, or damage. PMP is meant to assist in labour for warranty and regular maintenance only.​
  • Does not cover milage on in-home requests.
  • Only available for purchase on new machines. Must be purchased at the time of the machine purchase or within 7 days.

 


Premium Maintenance Plan

Premium Maintenance Plan PLUS

Terms Available

36 or 48

36 or 48

Includes Warranty Labour

X

X

Includes Annual Cleaning and maintenance

X

X

Includes One-on-One with trainer

X

X

Includes Parts Discount

X


Preferred Service Scheduling

X

X

Includes Parts

X

Program Pricing

Premium Plans

3 Year Mechanical 
Machine

$399

Annual Maintenance

Labour Included

Preferred Service Scheduling

Parts Discount

3 Year Computerized 
Machine

$549

Annual Maintenance

Labour Included

Preferred Service Scheduling

Parts Discount

4 Year Mechanical 
Machine

$499

Annual Maintenance

Labour Included

Preferred Service Scheduling

Parts Discount

4 Year Computerized
Machine

$699

Annual Maintenance

Labour Included

Preferred Service Scheduling

Parts Discount

Program Pricing

Premium Plus Plans

3 Year Mechanical 
Machine

$499

Annual Maintenance

Labour Included

Preferred Service Scheduling

Parts Included

3 Year Computerized 
Machine

$649

Annual Maintenance

Labour Included

Preferred Service Scheduling

Parts Included

4 Year Mechanical 
Machine

$649

Annual Maintenance

Labour Included

Preferred Service Scheduling

Parts Included

4 Year Computerized
Machine

$849

Annual Maintenance

Labour Included

Preferred Service Scheduling

Parts Included